Indicator 3.11.5

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System

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Feed Dependent

Species

Indicator 3.11.5

by Contact on 8 October 2026

Requirement

The UoC shall ensure that all employees working in remote locations have access to a free, private, real-time communication link to communicate externally.

How Do I Interpret This Requirement?

  • Having access to outside communication is important for employees to:

    • protect their mental wellbeing

    • have an opportunity to raise any issues that occur on site.

  • Employees can use this communication link to communicate with:

    • family and friends

    • any independent organisation that they may be aware of (either through information from the UoC or other sources) who can support them.

  • This communication can happen through:

    • an employee’s own mobile phone

    • a telephone provided by the UoC

    • WiFi provided by the UoC for employees.

    • This line of communication is available 24 hours a day.

    • Outside an employee’s working hours there are no restrictions on when employees are able to connect with people outside the UoC.

Evidence of Implementation

  • information about the availability of an outside communication link

  • evidence that the communication link is working.

Auditors Should Confirm

  • that lines of communication are actually working;

  • the availability of these lines of communication for employees.