Indicator 3.12.1

Filter content

by selecting applicable filters below

System

Water Type

Feed Dependent

Species

Indicator 3.12.1

by Contact on 8 October 2026

Requirement

The UoC shall, when concerns arise, engage in dialogue with employees or their representatives, with the intent of avoiding an escalation to a grievance. The UoC shall ensure that employees understand how to engage in this dialogue.

How Do I Interpret This Requirement?

  • The UoC proactively implements a dialogue system that:

    • allows for open participation of all employees

    • is easily accessible to employees on a regular basis

    • provides options for anonymous feedback.

  • Mechanisms for employees to provide feedback and engagement with management could include:

    • dialogue between management and employees

    • engagement with elected employee or union representatives

    • employee meetings or assemblies to solicit feedback

    • employee committees

    • suggestion box that is safely accessible for employees

    • access to an online feedback form or dedicated email address or phone number

    • employee surveys.

  • Issues raised during this process may include suggestions for improvement or highlight negative impacts on employees from the UoC’s activities. Examples can include:

    • operational inefficiencies such as inadequately maintained machinery that may impact efficiency and could cause health risks

    • employee rights such as female employees are paid less than male employees with similar jobs

    • harassment, such as an employee is pressured to begin a romantic or sexual relationship with a supervisor (whether this occurs during or outside work hours and work location)

    • working conditions, such as:

      • employees are frequently asked to work excessive overtime hours

      • employees are not properly compensated for their work.

Evidence of Implementation

  • documentation on the mechanisms available

  • meeting minutes

  • records of actions taken to address issues.

Auditors Should Confirm

  • how the mechanisms for reporting any issues are communicated to the employees;

  • what the procedures are to facilitate dialogue;

  • employees’ awareness of any processes to raise or discuss concerns with managers;

  • how and how often issues can be communicated to the management;

  • the system for reviewing and addressing any issues.