Indicator 3.2.2

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Indicator 3.2.2

by Contact on 8 October 2026

Requirement

If forced labour is identified, the UoC shall implement remediation processes that prioritise the best interest of the person, following the method outlined in Appendix 10.

How Do I Interpret This Requirement?

  • The remediation framework is set out in Appendix 10, including timelines, corrective action and reporting obligations.

  • Remediation of forced labour:

    • will vary depending on the situation and the needs of the employee in question

    • always takes into account the best interest of the employee, respecting their wishes and protecting their privacy

    • is ideally carried out in consultation with local experts, such as NGOs.

  • When remediating a case of forced labour, there can be different steps in the process, which can include:

    • immediate actions to safeguard the employee, for example removing them to a safe location

    • medium term actions to develop a plan to provide appropriate remedy to the victim, including but not limited to:

      • restoration of original job terms

      • wage repayment or other compensation

      • medical or other care as necessary

      • repatriation or other steps deemed necessary

      • long term actions to enact and monitor the plan, which can take up to several years.

  • The UoC should then engage in a process of developing corrective actions to prevent forced labour reoccurring. This can include:

    • performing an analysis of what went wrong in their system to prevent it

    • implementing measures to prevent future recurrence

    • considering working with local experts on this corrective action.

  • Given the complexity of human rights issues, partnership with external partners is often necessary to provide effective remediation. They can:

    • provide support for the development of a remediation plan

    • help in implementing the remediation plan

    • help to implement corrective actions to prevent recurrence.

  • These potential partners can include:

    • local NGOs

    • individual experts

    • community liaisons/leaders

    • government offices

    • supply chain partners, or others.

  • Potential support that these partners can provide could include:

    • training

    • improved access to social services and education

    • advocacy

    • direct financial support or other support for the affected person and their families to find other sources of income.

Organisation Type | Potential Services to Remediate Child Labour or Forced Labour

Human rights organisations or expert consultants | – Support with identification of the affected person(s)

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| – Support for remediation plan development

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| – Human rights and worker rights training

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| – Addressing root causes of abuse

Unions or worker organisations | – Support for remediation plan development

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| – Remediation plan monitoring

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| – Human rights and worker rights training

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| – Addressing root causes of abuse

Community-based and religious organisations and leaders | – Support services to former child or forced labourers

|

| – Advocacy and awareness raising regarding external drivers of the risk of child or forced labour—for example local advocacy with the government to provide access to schools, or campaigns against child labour as a cultural practice

School leadership and staff | – Facilitate access to education for former child labourers

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| – Support advocacy efforts to address external drivers of child labour with community, parents and children

Healthcare providers | – Medical support to former child or forced labourers

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| – Input into remediation plan when there are health concerns

Government agencies | – Social support services to former child or forced labourers— for example access to government benefits or social programmes

Buyers and retailers | – Joint efforts to address root causes

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| – Financial support for remediation and prevention efforts

Industry organisations and multistakeholder groups | – Advocacy for system and national-level change in conditions that lead to child or forced labour or other human rights abuses

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| – Joint efforts to address root causes

Evidence of Implementation

  • documented remediation procedures

  • records and documents of any remediation process that has taken place

  • records and documents of any corrective actions that have been put into place

  • documented monitoring system in place.

Auditors Should Confirm

  • existence of remediation procedures;

  • knowledge and capacity of staff to implement remediation procedures, or availability of external capacity;

  • the ability of the site to monitor any corrective actions within their management system;

  • knowledge and capacity of staff to develop corrective actions, where necessary;

  • amended contracts with recruitment agencies, where relevant.

Useful Resources